Our work is felt, not just seen because we're

Built for
Feeling
ghost-note-agency-photos-by-quinnton-harris-05ghost-note-agency-photos-by-quinnton-harris-03ghost-note-agency-photos-by-quinnton-harris-06ghost-note-agency-photos-by-quinnton-harris-04ghost-note-agency-photos-by-quinnton-harris-02ghost-note-agency-photos-by-quinnton-harris-01

We guide brands to deeper connection through story, strategy, and cultural fluency.

We are students and kin of the subcultures that move culture before others even catch on.

A ghost note in music is felt more than heard. Just like our name, we go deeper that what’s surface, creating work that reverberates from the most authentic expressions of identity, culture, and community.

We co-create with the tastemakers and pioneers of today, people whose lived experiences power potent subcultures. Together, we reduce the burden of translation and build work that resonates far beyond metrics.

How We Define Resonance

Our Values

  1. Strategy Rooted in Lived Experience.

    We center real people, not personas, drawing from the truths, dreams, and cultural insights of underrepresented communities to guide every decision with intention.
    People standing at Union Station, Washington DC looking at the nation's Capitol Building.
  2. Platforms Co-Built with Culture.

    We collaborate alongside subcultural originators to design platforms that reflect their rhythm, language, and values, not just trends, ensuring authenticity from the inside out.
    Young child embracing their family member, from behind.
  3. Cultural Fluency That Earns Trust.

    Our approach unlocks deeper connection through embedded community insight and storytelling that resonates, not performs, learning lasting respect across audiences.
    Singing and celebration in costume from Rio Carnival in Brazil
  4. Craft That Moves Culture Forward.

    We design for long-term resonance, 
not quick wins—grounded in care, optimism, and the belief that brands can be forces for meaningful, 
sustained impact.
    In motion capture of skateboarder performing a kick flip.

Capabilities

  • Insights

    • Research & Discovery
    • Strategic Workshops
    • Community Surveys
    • Brand Audit
    • Landscape Analysis
  • Creation

    • Brand Architecture
    • Brand Positioning
    • Brand Identity
    • Naming
    • Insights Reports
    • Marketing Campaigns
    • Creative Direction
    • Story Ideation
    • Content Strategy
    • Social Media Strategy
    • Experiential Strategy
  • Activation

    • Brand Toolkit
    • Content Production
    • UX/UI Design
    • Graphic Design
    • Motion Design
    • Packaging Design
    • Event Collateral

Interested in partnering? contact us

Our Team

  • Steve Jumper
    he/him
    Co-Founder & CEO
  • Reggie Snowden
    he/him
    Co-Founder & President
  • Brandon Ellis
    he/him
    Co-Founder & COO/CFO
  • Quinnton Harris
    he/him
    Head of Creative
  • Sarah Duarte
    she/her
    Director of Strategy
  • Alfred Adarkwah
    he/him
    Director of Growth
  • Nadja Boncoeur-Creavalle
    she/her
    Operations Manager
  • Jason Ellis
    he/him
    People Operations Coordinator
  • Malaika English
    she/her
    Project Manager
  • George Nichols, IV
    he/him
    Creative Lead
  • LaTrice Wooden
    she/her
    Senior Strategist

Sounds like your kind of team?
Check out our openings